FREQUENTLY ASKED QUESTION
1) How do i get quotation from sales representative ?
Email : Send your Enquiry now
Call or Whatapp : 017-8798548
2) What information should I provide in order to get quotation ?
Ready Make item : Product Code, Quantity, number of printing colour ( if printing needed)Custom made Item : Specification as per listed in product page, quantity, number of printing color, expected delivery date , budget
3) How long does it take to complete a printed merchandise job ?
2 weeks upon artwork confirmation and order confirmation with deposit.
4) Is sample or printed mock up sample available before proceed with mass production?
No. We can provide image or video for plain sample for viewing purpose. For bulk production, we can ensure 100% same output as artwork if logo in Adobe Illustrator format given.
5) Do you handle last minute job and urgent delivery request for printed merchandise ?
No. Our standard lead time is 2 weeks so that we can ensure good printing quality.
6) What is the standard payment term and payment method?
Payment term is 50% deposit and balance cash on delivery.Bank Account :
Beneficiary Bank : Malayan Banking Berhad ( Maybank )
Beneficiary account : 558275004465
Beneficiary Name : Beaux Square
Beneficiary Bank : Malayan Banking Berhad ( Maybank )
Beneficiary account : 558275004465
Beneficiary Name : Beaux Square
7) Do you provide artwork before proceed with mass production ?
Yes, we do provide free artwork for your approval once order confirm with deposit. Artwork amendment is available until approval gained by client.
8) What is the printing logo/wording file format required ?
Printing logo / wording in Adobe Illustrator format is a must. If it is not available, our in house designer can redraw for you with charges of RM 100 depending on the complexity of logo.
9) Do you provide delivery service ?
Yes , we do provide delivery service for klang valley area by lalamove. ( cost to cost charges). Lorry transportation service or courier charges will incurred for other area.
10) Do you have minimun order quantity for your merchandise ?
Yes, we do have MOQ for all kind of merchandise. Please refer to the actual MOQ detail in each product page.
11) Do we have flexibility in term of choosing multiple colour of merchandise in one order ?
Yes, you can mix different colour for the same merchandise.
12) Are you able to provide solution or idea based on our requirement ?
Yes, we can advise you on both technical and design aspect of custom made gift if the order quantity is 300 unit or above.
13) What kind of printing service do you provide ?
We do provide silkscreen, pad print,heat transfer, embroidery, CMYK printing, laser engraving. offset printing, hot stamping, embossed and debossed.
14) Where does the merchandise come from ?
Chine, Hong Kong, Malaysia
